Making Diversity Work: How Employee Resource Groups Boost Inclusion

Diverse business people working with virtual reality headsets inside office

In today’s increasingly diverse and globalized world, it’s more important than ever for businesses to prioritize belonging, equity, diversity and inclusion in the workplace. Research has shown that a diverse and inclusive centric workforce can bring about numerous benefits, including increased innovation and profitability, better problem-solving abilities, and improved employee morale and engagement. Employee resource groups (ERGs) are one powerful tool for promoting diversity and inclusion in the workplace.

What are Employee Resource Groups?

Employee resource groups (ERGs) are voluntary, employee-led groups that bring together individuals who share common interests, backgrounds, or experiences. These groups are typically formed around shared characteristics such as gender, race, ethnicity, sexual orientation, or disability. ERGs provide a supportive and inclusive environment for employees to connect with one another, share experiences, and collaborate on projects that benefit the organization and the community.

The Power of ERGs

ERGs should play a critical role in fostering a culture of diversity and inclusion in the workplace. By providing a space for employees to come together and share their experiences and perspectives, ERGs can help to bridge the gap between different cultures and backgrounds, leading to a more harmonious and inclusive work environment.

In addition, ERGs can also be instrumental in helping organizations to better understand how to meet the needs of their diverse workforce. Through regular meetings, feedback sessions, and other interactions, ERGs can provide valuable insight into the challenges and concerns faced by different groups of employees, which can then be used to improve workplace policies and practices.

The Benefits of Employee Resource Groups

ERGs offer numerous benefits to both employees and the organization as a whole. Here are just a few:

  • Increased Employee Engagement: ERGs provide a sense of community for employees who may have felt marginalized in the past. When employees feel valued and included, they are more likely to be engaged in their work and to stay with the company for the long term.
  • Improved Diversity and Inclusion: ERGs provide a safe space for employees to discuss diversity and inclusion issues, and to provide feedback to the organization on how to improve. This helps to create a more inclusive workplace culture and to foster a sense of understanding and respect among employees from different backgrounds.
  • Enhanced Talent, Recruitment and Retention: Companies that have a strong commitment to diversity and inclusion are more attractive to a wider range of job candidates. ERGs can help to build and maintain a diverse and inclusive workplace culture, which in turn can improve talent recruitment and retention efforts.
  • Improved Innovation: A diverse and inclusive workplace culture leads to a more diverse range of perspectives and ideas. This leads to increased innovation and creativity, as employees are better equipped to think outside the box and to come up with creative solutions to problems.

Employee resource groups should be a crucial component of any company’s diversity and inclusion strategy, when applicable. By empowering employees to take an active role in promoting diversity and inclusion, companies can create a more inclusive and engaged workplace culture, which in turn leads to improved business outcomes.


If you’re looking to maximize the benefits of diversity and inclusion in your workplace, consider launching your ERG Program today. If you need help click here to learn more about our ERG Roadmapping services.

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